Facebook Direct Support

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Facebook Direct Support
Facebook Direct Support
Facebook Direct Support is a private support channel that connects businesses with specific support teams at Facebook.

Facebook Direct Support

 Most social networks have a few contact forms for users to report issues. Facebook, on the other hand, has over 100 contact forms for just about every problem you could run into while using Facebook.

To quickly search through this directory, simply use the “Find” feature on your browser (usually Ctrl + F on PCs, and the Apple Key + F on Macs).

Facebook Security – Hacking, Phishing, Scams, Abuse

  • If YOUR account or a FRIEND’s account has been hacked, immediately go to Security and follow the instructions.
  • To report any kind of abuse or violation, go to Report a Violation and find your specific issue there.
  • See also these two Facebook Pages for support on Security and Safety:
  • Facebook Security
  • Facebook Safety

NOTE: if you or someone you know is in physical danger of any kind due to bullying, harassment, stalking, threats etc., contact your local police immediately.

Facebook’s Fan Page Guidelines

Facebook’s Brand Permissions

Facebook’s Terms and Policies

General Support

First, here are links to general areas of support:

Page Name Change

Report That Your Facebook Personal Account or Fan Page was Disabled

Facebook disables both personal Profiles and Pages for violating their Terms of Use. They can often be rather heavy-handed though! Use one of these forms as appropriate to submit a report:

Report Issue with Confirming or Identifying Your Personal Account

Restore Content After Your Account Is Reactivated

  • If, once your account is reactivated, your groups, events, notes or other content is missing, see Group Content Lost

Claim/Find Your Official Fan Page

Get Help With Facebook Groups & Events

NOTE: Once your group reaches 250 members, the option to message them will be removed. This measure is in place for technical reasons and to prevent spam. It is currently not possible to convert Groups into Pages.

Report Problems with Uploading Photos and Videos

Reclaim Your Trademarked Username

Report Copyright and Intellectual Property Infringement

See also this Help Center page: How to Report Claims of Intellectual Property Infringement page

Get Help With Facebook Mobile

Get Help With Facebook Ads, Ad Credits / Report A Facebook Ad

  • Submit Your Facebook Ads Success Story! If you’d be interested in having Facebook develop a Facebook Ads case study about your experience, write a description within 500 words as to how Facebook Ads helped you. You’ll receive a $50 Facebook Ads coupon if Facebook use your success story! Share Your Business Success Story!
  • If you’ve had trouble redeeming a Facebook ad credit on your account: Ads Billing Inquiry
  • Report an ad next to a profile, group, photo or other page within the site
  • Report an ad you saw when you were using a Facebook application

Get Help With Facebook Credits

Report Bugs and Error Messages

Include a screenshot whenever possible. There’s a browse/upload file for the image on certain forms where appropriate.

Report Hacking, Malicious Links, Scams

Report Offenders

Report Unauthorized Content of Minors

Report When A Friend/Family Member Dies – Memorialize a Profile

Submit Suggestions to Facebook

See the directory of Suggestion forms on Facebook here.

Delete Your Account

I trust this compilation is helpful to you!

Remember, you can often find solutions to your issues by doing a simple search of Facebook’s Help Center. Use the appropriate forms listed here in the event you cannot find a solution and need to contact Facebook.

Facebook doesn’t pick up the phone. Calling Facebook Phone Number +1-650-543-4800  leads to a phone menu of Pre recorded messages that refer you to online help.

Facebook Direct Support doesn’t have a phone number. Like a growing number of companies with free web-based services, you have to search forums and support sites for help. But you can get an instant customer support by calling us at our customer service phone number USA +1-844-398-0888 UK + 44-XXX-XXX-XXXX Toll Free.

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